Frequently asked questions

Immerse Education programmes offer students the opportunity to explore their interests, develop new skills and gain valuable experience. Whether studying an undergraduate-level subject at a leading academic institution or exploring real-world careers through interactive workshops and industry visits, students learn from expert educators and industry professionals while connecting with like-minded students from around the world.

Yes. Immerse Education is a member of AEGIS (the Association for the Education and Guardianship of International Students), reflecting our commitment to high standards of student welfare and safeguarding.

Established in 2012, Immerse Education provides academic enrichment programmes for students aged 13-18. Since then, thousands of students from over 150 nationalities have participated in our programmes.

No. Immerse Education operates independently and is not affiliated with the universities or academic institutions where our programmes take place. We contract with institutions and other providers to use their facilities and engage teaching staff. Our programmes do not award university credits or university-issued certificates.

Immerse Education programmes take place in selected locations around the world, including the UK, North America and Asia-Pacific. Available pathways and subjects vary by location. Please visit our programme pages for the latest options.

Immerse Education provides educational programmes for students aged 13–18, combining academic learning with practical experiences. Our programmes help students explore their interests, develop new skills and gain insight into subjects and potential future pathways.

Yes. Students from over 150 nationalities have attended Immerse Education programmes. We welcome students from around the world, subject to applicable legal and operational requirements, and do not impose national or regional quotas.

Our programmes are designed for students aged 13–18 who want to explore academic subjects or career pathways in greater depth. Programmes are tailored to different age groups and interests. Previous experience in your chosen subject is not always required, depending on the programme.

A deposit is required to secure your place, with the remaining balance payable in accordance with the payment deadlines provided during enrolment. Further payment information will be included in your enrolment confirmation and invoice.

If your preferred programme has reached capacity, you may be able to join a waiting list. Alternatively, you can explore other subjects, dates or locations with availability. Please contact our team for assistance.

Yes. Students can enrol for the same programme dates and subject. If you would like to be accommodated near a friend, please submit a request to Student Services in advance. Rooming requests are not guaranteed.

If you wish to change your subject or programme dates after enrolling, please contact Student Services. Changes are subject to availability and the applicable Terms and Conditions.

Enrolment is open on a rolling basis, with places allocated on a first-come, first-served basis. Once a programme reaches capacity, you may be able to join a waiting list. We recommend enrolling early to secure your preferred dates and subject.

Deposits are non-refundable. Cancellation, deferral and refund terms are set out in our Terms and Conditions. If unforeseen circumstances affect your ability to attend, please contact Student Services to discuss your situation.

You can enrol online through the Immerse Education website. You will need to provide the required personal information and pay a deposit to secure your place. Confirmation is sent by email within 48 hours of submission.

Yes. Immerse Education offers scholarship opportunities for students aged 13–18 through its annual Essay Competition and Bursary Programme. Additional opportunities may be available through partnerships with schools and educational charities. Please visit our website for eligibility criteria, application deadlines and further details.

Yes. Group booking discounts are available for bookings of five or more students. Bespoke packages may also be available for schools and organisations, including arrangements for an accompanying teacher or supervisor. To enquire, contact hello@immerse.education or submit an enquiry through our website contact form.

Programme fees include academic tuition or career-focused sessions, course materials, pastoral care, the graduation ceremony, a Certificate of Participation, a written evaluation report (Academic Insights) and scheduled social and cultural activities. Residential programmes also include accommodation, breakfast and dinner. Travel to and from the programme is not included.

Each programme site has a dedicated College Manager who oversees the day-to-day running of the programme and is responsible for student safety and welfare. The College Manager’s contact number will be shared with parents and guardians before the programme begins, should they need to get in touch.

Mentors are members of the pastoral team who live alongside students in the accommodation. They provide welfare support and help ensure students feel safe, settled and supported throughout the programme. Mentors also lead social activities and excursions outside of lessons. Students are placed in a ‘Mentor Family’ with up to 15 other students, creating a smaller group where they can build friendships with fellow students and their Mentor.

Academic Insights is taught by experienced educators with expertise in their chosen subjects. Career Insights combines teaching from subject specialists and industry professionals, with input from guest speakers and corporate partners where applicable.

Academic Insights programmes focus on undergraduate-level study at leading academic institutions, where students explore their chosen subject, complete personal projects and experience student life. Career Insights programmes focus on real-world career experiences through interactive workshops, industry visits and career skills sessions, giving students the opportunity to engage with professionals from leading industries.

Students receive a Certificate of Participation at the graduation ceremony. On Academic Insights, they also receive an individual written evaluation report from their tutor, outlining their progress and areas for further development.

No. Career Insights is an educational programme that combines interactive workshops, industry visits and career skills sessions. It is not a formal internship, employment placement or paid work experience.

No. Previous study or experience in the chosen career field is not required. Students should be motivated to explore the subject and engage with the programme's workshops and activities.

Students focus on one core subject per two-week programme session to allow for deep, structured learning. Students wishing to study multiple subjects may enrol across consecutive sessions for 4 or 6 weeks.

Students should have a minimum English language proficiency of B2 (upper-intermediate) on the Common European Framework of Reference for Languages (CEFR). All teaching is conducted in English, and students should be comfortable participating in discussions and activities.

Yes. All staff undergo appropriate background checks, including enhanced DBS checks in the UK or local equivalents in other locations. Staff also receive safeguarding and student welfare training before the programme begins.

Wi-Fi is available at programme accommodation and teaching facilities. Access details are provided on arrival. We recommend that students also have mobile data available for communication during off-site activities and excursions.

Meal arrangements vary by programme and accommodation option. Residential programme fees typically include breakfast and dinner, with lunch arrangements depending on the programme. Please check the details for your chosen programme to confirm which meals are included.

This depends on the programme location and accommodation option booked. Bedrooms may be single or shared, and bathroom arrangements vary by site. Specific accommodation details are provided for each programme.

If you would like a guaranteed single room please refer to our 'Ensuite Add-On' option.

Residential students stay in accommodation close to their teaching venue. Accommodation options vary by location and may include single or shared bedrooms, with shared or en-suite bathroom facilities. Commuter options are also available at selected locations.

Our accommodation and teaching facilities have security measures in place to support student safety. These may include monitored entrances, overnight security and CCTV in public areas, depending on the location. Bedrooms can be locked, and secure storage for valuables may be available on-site.

Yes. Dietary requirements and food allergies should be provided after enrolment so they can be shared with catering teams before arrival. Students with food allergies should also confirm allergen information with catering staff at mealtimes.

Rooming requests are not guaranteed, but we will do our best to accommodate them. Requests are most likely to be accommodated when students attend the same programme dates and study the same subject. Please email student.services@immerse.education well in advance of arrival.

No. Parents, guardians and chaperones cannot stay in the programme accommodation. Families wishing to stay nearby must arrange their own accommodation independently. Immerse Education does not provide or recommend specific accommodation providers.

You will receive an enrolment confirmation by email, followed by a Welcome Pack containing important information about your programme, accommodation, travel arrangements and preparation. You will also receive relevant forms, including those for dietary requirements and airport transfers. Our accounts team will contact you regarding any outstanding balance. Timetables, contact details and course syllabi are shared in the weeks leading up to the programme.

We recommend that all students have appropriate travel insurance for the duration of their programme. Please check that your policy covers medical expenses, emergency assistance, cancellations and other relevant travel risks. Review the Insurance and Other Add-Ons section for further information about available options.

Relevant forms are provided after enrolment. Please complete these accurately and as early as possible so that the appropriate teams can make the necessary arrangements before your arrival. Contact Immerse Education if you need to update any information before the programme begins.

Please inform Immerse Education as soon as possible if your flight details or arrival plans change. This is particularly important if you have booked an airport transfer, so that we can advise you on the arrangements available.

Students should bring their passport, any required visa or travel authorisation, and relevant travel documents. We recommend keeping copies of important documents accessible during your journey. Please check the entry requirements for your destination before travelling.

Timetables, contact details and course syllabi are shared in the weeks leading up to the programme. These will help you understand what to expect and prepare for your classes and activities.

All students must bring a personal laptop for classroom activities and coursework. A full packing list and accommodation details are provided in the Welcome Pack after enrolment. Bedding and towels are provided in the accommodation.

Visa requirements depend on your nationality and destination. Students are responsible for checking entry requirements and arranging any necessary visas before travelling. Following full enrolment, Immerse Education can provide official visa support letters where required to support standard visitor visa applications.

Immerse Education provides pastoral supervision for all students, including during activities, excursions and free time. Students must follow the programme's safety rules, including requirements for group travel, designated boundaries and communication with staff.

A Mentor Family is a small group of students supported by a dedicated Mentor. These groups provide a friendly setting in which students can build friendships, take part in activities and feel supported throughout the programme. Group sizes and arrangements may vary by location.

Students have designated free time during the programme, subject to age-appropriate supervision arrangements. When exploring the local area, students must follow programme rules, including group-size requirements and designated boundaries. Residential students are supported by the pastoral team throughout their stay, including overnight.

Yes. The programme timetable allows time for independent study and completing coursework or projects where required. Students should bring a personal laptop for classroom activities and coursework.

Students can speak to their Mentor or another member of the pastoral team if they feel unwell, worried or need assistance. Staff are available to provide support and help students access appropriate care where necessary.

Yes. Scheduled excursions and designated free-time periods provide opportunities to explore the local area. All outings are subject to programme rules, age-appropriate supervision and the arrangements in place at each location.

Programmes include scheduled social activities and excursions alongside academic or career-focused sessions. Activities vary by location and programme, offering opportunities to explore the local area, experience new things and build friendships with other students.

Yes. Commuter places are available on selected programmes. Commuter students participate in scheduled daytime academic and social activities, with arrival and departure times confirmed before the programme begins.

Yes. Scheduled free time allows students to relax, socialise, study independently and explore the local area. During designated periods, students may explore in small groups, subject to programme rules and local boundaries. Students must follow the supervision and sign-out procedures in place at their location. Evening sign-outs are not permitted for residential students.

Yes. Immerse Education welcomes students of all faiths and will accommodate religious requirements where possible, including dietary needs and religious observances. Students wishing to visit a place of worship should speak to their Mentor to discuss arrangements. Religious discrimination is not tolerated.

Arrival day includes student registration, accommodation check-in and orientation. Students and families can attend accommodation tours, typically between 14:00 and 17:00. In the evening, participants will attend a Welcome Talk, dinner and icebreaker activities, please note that parents/guardians are required to depart by this point. Further details will be provided before the programme begins.

The final Friday includes student project presentations or showcases, a graduation ceremony, a formal dinner and social celebrations. Students must check out of their accommodation by 10:00 on departure Saturday. Staff remain on-site until 15:00 to assist with luggage storage and coordinate pre-booked airport transfers.

Detailed travel directions, arrival instructions and relevant meeting points are provided to enrolled students and their families in the Welcome Pack. Shared and private airport transfers are also available to book for an additional fee. Please review your arrival instructions before travelling.

On departure day, staff remain on-site until 15:00 to manage luggage storage and coordinate pre-booked airport transfers. If you need to store your luggage after checking out, please speak to the on-site team for guidance.

If you expect to arrive after the scheduled check-in period (2pm-5pm), please contact Immerse Education as soon as possible using the contact details provided before the programme. We will advise you on the relevant arrival arrangements.

Accommodation is provided for the dates specified in your booking. Students who need to arrive early or stay beyond the programme dates must arrange their own accommodation outside the programme.

Parents and guardians may accompany students to the accommodation on arrival day and join the scheduled orientation tours, typically between 2pm-5pm, subject to the arrangements at each location. Parents and guardians must depart campus before the Welcome Talk.

Accommodation check-in takes place on the designated arrival day, typically between 2pm-5pm. Specific timings and instructions will be provided in the Welcome Pack. If you expect to arrive outside the scheduled check-in period, please contact Immerse Education in advance.

No. Shared transfers are arranged for participating students and are chaperoned by Immerse Education staff.

No. We do not provide a transfer service outside of the programme arrival and departure days

Shared transfers operate only at the advertised times on designated arrival and departure days. If your flight does not align with the shared transfer schedule, we recommend booking a private transfer.

If your travel arrangements change before your departure, please contact student.services@immerse.education as soon as possible. We will endeavour to adjust your transfer booking to your new schedule.

If your flight is delayed or cancelled on the day of travel, please contact airport.transfers@immerse.education as soon as possible. We can arrange alternative transport for you, but please note this may incur additional fees.

When you book your transfer, Immerse Education will provide the named contact details required by your airline. These initial details are not necessarily those of the person who will meet your child at the airport. We will share the assigned chaperone's details approximately 48 hours before arrival. Parents or guardians must then update the airline with the assigned person's details before travel, in accordance with the airline's requirements.

Transfer contact details will be shared approximately 48 hours before your scheduled arrival or departure. Please check your messages before travelling and keep these details accessible in case you need assistance. For further support you can contact the team on airport.transfers@immerse.education

After landing, pass through immigration, collect your luggage and proceed to the arrivals hall. For shared transfers, your booking confirmation will include instructions on where to meet the Immerse Education team. For private transfers, your driver will meet you in the arrivals hall holding a sign displaying your name.

Private transfers can be arranged through Immerse Education for arrivals or departures at any airport, at a time suited to your travel itinerary. On arrival, the driver will meet the student in the airport arrivals hall. On departure, the student will be collected from their accommodation and driven to the departure terminal. Private transfers are recommended for flights outside the shared transfer schedule. An additional fee applies.

Shared departure transfers operate at 07:00 and 12:00 on designated departure days. Students are accompanied by an Immerse Education staff member from their accommodation to the designated airport, travelling alongside other students departing at a similar time. Please ensure your flight departure time allows sufficient time to reach the airport and complete check-in and security procedures.

Shared transfers are available from the following airports: Heathrow Airport (UK), John F. Kennedy International Airport (New York), Toronto Pearson International Airport, Sydney Airport, Tokyo Haneda Airport and Singapore Changi Airport. Transfers are available only from these designated airports and on scheduled arrival days.

Shared arrival transfers operate at 11:00, 14:00 and 17:00 on designated arrival days from selected airports. Students are met by an Immerse Education staff member at the airport and accompanied to their programme accommodation alongside other arriving students. We recommend booking a transfer at least one hour after your flight's scheduled arrival time to allow time to pass through immigration and collect your luggage.

Immerse Education offers two airport transfer options at all programme locations: shared transfers and private transfers. Shared transfers operate at scheduled times on designated arrival and departure days. Private transfers can be arranged for individual students at a time that suits their travel itinerary. Both options are available for an additional fee.

The recommendation letter is subject to attendance, effort and academic engagement

The comprehensive programme package includes a guaranteed en-suite room, an accredited qualification worth 8 UCAS points or US college credit, and full programme insurance. Students will also receive a framed graduation photo, a signature merchandise pack containing a hoodie, t-shirt, and more, and an exclusive Moleskine notebook. To ensure a smooth journey, a private airport transfer is provided, along with the flexibility of a booking deferral available up until four weeks before the start date.

• Branded Merchandise: An Immerse leavers' hoodie, T-shirt, water bottle, and a premium tote bag
• Letter of Recommendation

General travel insurance often doesn't cover tuition fees if a course has to be cancelled or cut short. Ours does, so it's worth adding for added flexibility.

It gives you peace of mind across the three things that matter most: travel, health, and tuition fees. If your plans change unexpectedly, you're protected. Full details are on our Course Insurance page.

In the rare case we can't provide one, the fee is fully refunded.

A private bathroom attached to your bedroom, extra comfort and privacy on top of the standard residential accommodation.

Yes, a minimum English level of B2 is needed to complete the accredited coursework.

The UK accredited course can earn up to 8 UCAS points; the US accredited course can earn up to 3 college credits. Both strengthen a university application and show real academic commitment beyond the classroom.

You can make changes to your course, or defer your place for free until 4 weeks before your start date (any change, could be subjects / dates / year) - as long as we have availability on your preferred course, if not, we’ll offer the next best alternative. Normally students would lose all course fees, or at a minimum, pay the deferral fee £495 / $649.

Our team will be there to meet you on arrival. Total peace of mind for parents, complete simplicity for students. A secure, direct transfer straight from the airport terminal to your accommodation.

Travel to and from the programme is not included in the programme fee. Families are strongly advised to purchase comprehensive medical and travel insurance covering medical treatment, travel disruption, and personal belongings prior to travel.

Our on-site teams follow established procedures in the event of an accident, illness or emergency. Staff will arrange appropriate medical assistance and contact parents or legal guardians as soon as practicable. Emergency contact information is shared with families before the programme begins.

Please contact student.services@immerse.education as soon as possible if your circumstances or support requirements change. This will allow our team to review the information and discuss any adjustments that may be needed before the programme begins.

Students can keep in touch with their families during appropriate free-time periods. Parents or guardians who need to contact the on-site team can use the contact details provided before the programme begins.

If you have a concern about a programme or your experience with Immerse Education, please contact student.services@immerse.education. Our team will advise you on the appropriate next steps. Our Complaints Policy is available on our website.

For enquiries before enrolment, please contact hello@immerse.education. Enrolled students, parents and guardians can contact student.services@immerse.education for assistance.

Any safeguarding concern should be reported to a member of the on-site team or to student.services@immerse.education. Concerns will be handled in accordance with Immerse Education's safeguarding procedures. If someone is in immediate danger, contact the local emergency services.

All key operational and welfare policies, including Safeguarding, GDPR, Privacy Policy, Terms & Conditions, Complaints Policy, and Participant Code of Conduct are available to view on our website or on request from student.services@immerse.education.

Student and staff safety is a priority. We maintain safeguarding procedures, first aid provision and emergency response plans, following applicable local requirements and guidance.

We welcome enquiries from students who require additional educational, physical or emotional support. Please disclose any relevant requirements during enrolment so our team can review the support needed and discuss whether appropriate arrangements can be made.