Terms & Conditions
Last updated: May 30, 2025
1. Introduction
- he/she has read these Terms and Conditions and has the authority to and does agree to be bound by them;
- he/she consents to our use of personal data in accordance with our Privacy Policy and is authorised on behalf of all persons named on the booking to disclose their personal details to us, including where applicable special categories of data (such as information on health conditions or disabilities and dietary requirements);
- he/she accepts financial responsibility for payment of the booking on behalf of all persons detailed on the booking.
2. Participation / Enrolment confirmation
3. Booking Deposit
4. Balance Payments
5. Accuracy
We endeavour to ensure that all the information we publish regarding the Course content, general information and prices, both on our website and in any advertising material we publish are accurate, however, occasionally, changes and errors do occur and we reserve the right to correct those details in such circumstances. You must check the Course price and all other details relating to the Course before you make your booking.
6. Course Postponement / Deferral
7. Cancellation by You
8. Cancellation and Changes by Us
9. Course Rules
10. Our Responsibilities for your booking
11. Insurance
12. Events Beyond Our Control
Except where otherwise expressly stated in these Terms and Conditions we will not be liable or pay you compensation if our contractual obligations to you are affected by Events Beyond Our Control. For the purpose of these Terms and Conditions, this means any event beyond our or our supplier’s control, the consequences of which could not have been avoided even if all reasonable measures had been taken. Examples include warfare and acts of terrorism (and threat thereof), civil strife, significant risks to human health such as the outbreak of serious disease at the travel destination, epidemics or pandemics (including, but not limited to the ongoing effects of Covid-19 or any new strain of the coronavirus), or natural disasters such as floods, earthquakes or weather conditions, the act of any government or other national or local authority including any port or river authorities, industrial dispute, labour strikes, lock closure, natural or nuclear disaster, fire, chemical or biological disaster, unavoidable technical problems with transport, traffic congestion/restrictions and all similar events out of our or the supplier(s) concerned’s control.
13. Further Information
14. Applicable Law
These Terms and Conditions and all legal relations between us are governed by the laws of England and we both agree that the Courts of England and Wales have exclusive jurisdiction over any dispute, claim or other matter which may arise between us (unless you live in Scotland or Northern Ireland, in which case you can bring proceedings in your local court under Scottish or Northern Irish law, as applicable).
15. Complaints Procedure
16. Display of the Agreement
17. Promotional Materials
Students may be asked to take part in promotional activities including but not limited to videos, photos, brochures, newsletters, website pages and general promotional activities. Please refer to our Privacy Policy for further information.
18. Press
The Student is not permitted under any circumstances during the Course or at any time thereafter to give any statements or interviews to the press or any third parties regarding the Course, IE or ISS,, or any employee, member or agent of IE or ISS, without our express written authorisation.
19. Value Added Tax (Vat)
20. Covid-19
21. Campus
22. Accommodation
23. Rules
24. Visas
Where applicable, it is the responsibility of the Student to ensure that they have the appropriate visa documentation to study in the UK for the duration of the Course dates as having the relevant paperwork required to satisfy all UK entrance and residence requirements. No refund will be issued to the Student if they fail to procure the necessary visa, residency or travel documentation or fail to comply with any other requirements in order to attend the Course. We do not accept any responsibility if you cannot travel, or incur any other loss because you have not complied with any passport, visa, immigration requirements or health formalities. You agree to reimburse us in relation to any fines or other losses, which we incur as a result of your failure to comply with any passport, visa, immigration requirements or health formalities.
25. Immerse Pledge
26. Airport Transfers
Terms & Conditions (US)
1. Introduction
These Terms and Conditions, together with our Privacy Policy, Codes of Conduct and any other written information we brought to your attention before we confirmed your enrolment (“Booking”) form the basis of your contract with “Immerse Education” or “us” (this “Agreement”). Please read them carefully as they set out our respective rights and obligations. When this Agreement reference to “you”, “your” or “participant”, such references shall include the first named person on the Booking and all persons on whose behalf a Booking is made or any other person to whom a Booking is added or transferred.
Parent/Guardian Consent and Release of Liability
In checking the ‘I agree to Terms & Conditions’ box upon enrolment, you agree to the below:
I am the lawful parent or guardian of the minor participant (“participant”), and I consent to participant’s involvement in the Immerse Education program (“program”). I consent to Immerse Education’s use of personal data in accordance with the Immerse Education privacy policy and am authorized on behalf of all participants named on the booking to disclose their personal details to Immerse Education, including where applicable special categories of data (such as information on health conditions or disabilities and dietary requirements). I accept financial responsibility for payment of the booking on behalf of all participants named on the booking.
I understand that the program and any applicable booking may include educational activities and related recreational events that involve certain inherent risks or potential for injury, illness, or property damage. On behalf of the participant and myself, I assume all such risks and responsibilities associated with participant’s participation.
To the fullest extent permitted by law, I hereby waive, release, and discharge Immerse Education and its officers, employees, and agents from any and all claims or liabilities for personal injury, death, or property damage arising out of or related to participant’s involvement in the Immerse Education program and any applicable booking, except to the extent caused by Immerse Education’s gross negligence or willful misconduct. I understand that this means I am releasing claims for ordinary negligence in connection with the program, even if the participant is a minor, and that such releases may not be enforceable in certain jurisdictions. I further agree not to sue Immerse Education on behalf of the participant for any such ordinary negligence claims. I also accept and agree that all the terms and conditions of this agreement and any applicable booking (including this release and assumption of risk) shall be binding upon me, the participant, and our agents and representatives.
Please note that the specific service that you book with us will determine which entity your contract is with:
- All summer school and online course Bookings are made with Immerse Educational Services, Inc., trading name Immerse Education (IE) with registered address at 251 Little Falls Drive, Wilmington, New Castle, Delaware 19808-1674.
2. Participation / Enrollment Confirmation.
2.1 After enrolling in the chosen Course and paying the Booking deposit fee listed in Section 3 below, you will be sent a confirmation of enrollment (referred to below as “enrollment confirmation”) by Immerse Educational Services, Inc. in the selected course (hereafter referred to as the “Course”). A binding contract between you and us comes into existence when we dispatch the enrollment confirmation to the first named person on the Booking, or the person with parental responsibility where the Booking concerns a child under the age of 18.
2.2 An invoice is forwarded with the enrollment confirmation, informing the student of the payable course fees, and indicating the payment deadline and the student number.
3. Booking Deposit.
3.1 A Booking deposit fee is required in order to confirm a Booking on the Course.
3.2 You will be notified of the required Booking deposit fee at the time of Booking. The Booking deposit fee is non-refundable.
4. Balance Payments.
4.1 The price list for the Course in effect at the time of enrollment is an integral part of this Agreement. Please refer to www.immerse.education for the total course fee.
4.2 The course fee is due and payable in full according to the terms of the invoice. The payment date is defined as the date at which the payment is credited to Immerse Educational Services, Inc., in the enrollment confirmation. The money transfer must indicate the Course student‘s name.
4.3 All bank charges related to the payment of the course fee shall be borne by you.
4.4 If we do not receive full payment of the course fees by the due date, we reserve the right to treat the Booking as cancelled and the student will no longer be entitled to the Courses booked.
4.5 In case of non-attendance at the booked Course, delayed arrival, early departure or withdrawal from a Course, or any other absences (e.g. due to illness), you shall have no claim to reimbursement of the Course fees. Please refer to Section 11 with regards to Insurance requirements.
4.6 We reserve the right to amend our Course fees at any time. We also reserve the right to correct errors in both advertised and confirmed prices. We will endeavor to provide reasonable notice of any such changes, but you must check the price of your chosen Course at the time of Booking.
4.7 It is not possible to combine discount codes without our express written consent. For example, discount codes, scholarships and/or voucher codes cannot be used in conjunction with one another. Only one code may be used per enrollment. Where multiple discount codes have been entered, only the higher value code will be accepted.
4.8 At our sole discretion, we may agree to balance payments being made by installments. Please contact us for further details.
4.9 All payments for airport transfers are final and non-refundable.
5. Accuracy of Information.
We endeavor to ensure that all the information we publish regarding the Course content, general information and prices, both on our website and in any advertising material we publish are accurate. However, occasionally, changes and errors may occur and we reserve the right to correct those details in such circumstances. You must check the Course price and all other details relating to the Course before you make your Booking.
6. Course Postponement / Deferral.
6.1 In exceptional cases you may postpone/amend the Course booked and transfer your course to an alternative date within the same academic year (October to September). This is subject to you obtaining our written consent to do so and subject to the payment of a postponement fee of $600.
6.2 It may also be possible to defer your course to the next academic year. Any deferred program will be subject to the cancellation fees set out in Section 7.1(d) or the postponement fee of $600, whichever is higher.
7. Cancellation by You.
7.1 You can cancel the Course Booking subject to the following conditions:
(a) All cancellations must be made in writing and take effect from the date we receive such notice.
(b) All deposit payments are final and no refund of the deposit will be made under any circumstances.
(c) For cancellations before your Course start date, the remainder of the Course fees less the deposit amount will be proportionally refunded as per the table below:
Period before start date: Total refunded:
120 days + = 100%
90-119 days = 50%
45-89 days = 10%
0-44 days = 0%
(d) A fourteen (14) day cooling off period will be applied from the day you enroll. If you decide to cancel within fourteen (14) days, you will receive a full refund.
7.2 All cancellations must be strictly in writing and sent by email or post to the below listed contact details. Any cancellation must contain the student name, course dates and reason for cancellation (including any other information we should be made aware of) and shall be effective upon the date of actual receipt by us.
Email: student.services@immerse.education
Mailing Address: 228 Park Ave Street, New York, NY 10003
7.3 If the student is unable to complete the Course, for any reason, then no refunds of any nature will be applicable unless the cancellation is in accordance with this Section 7.
7.4 We retain the right to charge a cancellation fee of $125 in order to cover transaction and administrative charges when processing a cancellation.
8. Cancellation and Changes by Us.
We retain the right to cancel and/or amend a Course at any time for any reason whatsoever. In the event a Course is cancelled, we will refund any fees that you paid to us for the applicable Course. You acknowledge and agree that we shall not be responsible or liable for any additional costs or expenses you may have incurred, and that the refund of the Course fees will be your only remedy in the event of a Course cancellation. Please keep this in mind when making additional commitments related to the Course, such as flights, hotel, and car reservations. In the event of cancellation, we will use our best efforts to give prompt notice.
9. Course Rules.
9.1 All students must show respect at all times to fellow students and members of our staff. The Course rules outlined below and found here are designed to ensure that all the students and our staff are able to enjoy the Course, free from any unpleasant, intimidating or aggressive behavior and in safety. Any student who consistently breaks the Course rules, breaks the law or displays aggressive or intimidating or racist behavior towards another student or member of staff will face instant dismissal from the course. No refunds shall be in the event that a student is dismissed from a Course in accordance with this Section 9.1.
9.2 Students found to give unwanted attention/communication to other students and staff after the other person has stated they do not wish any more attention should not pursue any more attempts of contact. Continued attempts can be construed as stalking, bullying and/or harassment which can have legal implications on the pursuer.
10. Limitation of Liability; Indemnification.
10.1 To the fullest extent permitted by applicable law, Immerse Education shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages of any kind, including but not limited to loss of profits, loss of data, loss of use, loss of goodwill, or other intangible losses, whether arising in contract, tort (including negligence), strict liability, or otherwise, even if we have been advised of the possibility of such damages.
10.2 In no event shall Immerse Education’s total liability arising out of or in connection with this Agreement or your Booking, whether in contract, tort (including negligence), warranty, strict liability, or otherwise, exceed the total fees paid to Immerse Education for the specific Booking from which the claim arises.
10.3 Any liability of Immerse Education is conditional upon you providing prompt written notice of any claim in accordance with the complaints procedure described in Section 15. Failure to comply with such procedures may result in a waiver of any right to recover.
10.4 To the extent Immerse Education issues any payment or settlement, the student and their parent or legal guardian (if under 18) shall, upon request, assign to Immerse Education and/or its insurers all rights to pursue any applicable claims against third parties and shall fully cooperate in such recovery efforts.
10.5 Immerse Education shall have no responsibility or liability for services, facilities, or activities not expressly included in your Booking or advertised in our official program materials. This includes, without limitation, optional excursions, third-party offerings, or accommodations independently arranged by the Participant.
10.6 To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless Immerse Education, its officers, directors, employees, contractors, affiliates, agents, successors, and assigns (collectively, the “Indemnified Parties”) from and against any and all claims, demands, liabilities, damages, losses, costs, expenses, fines, and penalties (including reasonable attorneys’ fees and legal expenses) arising out of or related to: (a) your or the student’s breach of this Agreement or any other agreement or policy referenced herein; (b) your or the student’s gross negligence, willful misconduct, or violation of applicable law; (c) any injury, damage, or loss to person or property caused by you or the student during or in connection with the Course, including damage to any facilities, equipment, accommodations, or third-party property; or (d) any third-party claim arising from your or the student’s acts or omissions. This indemnity obligation shall survive the completion of the Course and termination of this Agreement.
11. Insurance.
11.1 All students attending a summer school have insurance included in their Course fees. For full details of the insurance policy, please visit: https://www.immerse.education/programme-insurance/.
11.2 Please note that students may be charged for damages to property belonging to us, the host venue, or that of another student/staff member. Where these damages are not covered by the insurance policy included in the Course fees, the student may be required to pay for costs.
11.3 If a student is not satisfied with the insurance coverage provided by us, there is no restriction on taking out their own additional insurance before attending the Course.
11.4 You must be satisfied that your insurance fully covers all your personal requirements including pre-existing medical conditions, cancellation charges, medical expenses and cancellation in the event of accident or illness. If you choose to book a Course without adequate insurance cover, we will not be liable for any losses howsoever arising, in respect of which insurance cover would otherwise have been available.
12. Force Majeure
Immerse Education shall not be liable for any delay, failure, or disruption in performing any obligation under this Agreement if such delay or failure results from causes beyond its reasonable control, including but not limited to acts of God, natural disasters, severe weather, fire, explosion, flood, earthquake, hurricane, tornado, epidemic, pandemic (including COVID-19 or any variant), public health emergency, government order or regulation, act of any governmental authority, war, terrorism or threat thereof, crime, mass shooting, civil unrest, labor dispute, strike, lockout, transportation or utility interruption, or any other event or circumstance, whether similar or dissimilar, that is beyond Immerse Education’s reasonable control (each, a “Force Majeure Event”).
In the event of a Force Majeure Event:
- Immerse Education’s obligations shall be suspended for the duration of the Force Majeure Event.
- Immerse Education may, in its sole discretion, offer alternate performance (such as rescheduling, relocation, or virtual program participation), but is not required to do so.
- If performance remains impossible or impracticable for a commercially reasonable period, Immerse Education may cancel the affected portion of the Course without liability or further obligation, other than refunding any portion of the fees not attributable to services already rendered.
You acknowledge and agree that a Force Majeure Event shall not entitle you to any compensation or damages beyond any applicable refund expressly provided in this Agreement.
13. No Guarantees; No Reliance.
13.1 Immerse Education makes no representations, warranties, or guarantees of any kind, express or implied, regarding the results, outcomes, or performance you or any Participant may achieve through participation in the Course. Participation in the Course does not guarantee admission to any educational institution, qualification for any certification, or success in any academic, professional, or personal endeavor.
13.2 All content, materials, and information provided in connection with the Course, whether delivered live, in writing, digitally, or otherwise, are provided for general educational and informational purposes only. Such content does not constitute legal, academic, career, or other professional advice and should not be relied upon as such.
13.3 You acknowledge that you have not relied on any statement, promise, representation, or warranty made or given by or on behalf of Immerse Education that is not expressly set out in this Agreement. Immerse Education disclaims any liability for decisions made based on information or materials presented during the Course.
13.4 The Course and its contents are not developed or intended for commercial or professional use, and Immerse Education makes no warranty or representation that any portion of the Course content is accurate, complete, up-to-date, or suitable for any particular purpose.
14. Dispute Resolution and Arbitration
To the fullest extent permitted by applicable law, any dispute, claim, or controversy arising out of or relating to your participation in the Course or this Agreement shall be resolved exclusively by binding arbitration administered by the American Arbitration Association (“AAA”) under its Commercial Arbitration Rules. The arbitration shall be held in New York County, New York. Judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction. You and Immerse Education agree to waive any right to a jury trial or to bring any class or representative claim.
15. Governing Law
This Agreement and any and all disputes between us are governed by the laws of the state of New York, without regard to its conflicts of laws principles. You and we agree that the state and federal courts of New York County, New York shall have exclusive jurisdiction over any dispute, claim or other matter which may arise between us.
16. Complaints Procedure
In recognition that, on occasion, there will be legitimate complaints which individual students wish to raise, we are committed to maintaining an effective complaint procedure. We recognize that lessons can be learned from complaints, enabling us to improve the quality and effectiveness of our services.
Complaints must be made in writing to student.services@immerse.education and will be recorded, along with any action taken in regard to the specific complaint or more generally to avoid recurrence of the difficulty. From time to time, anonymous summary management reports of complaints will be reviewed.
For full details, please see our Complaints Policy.
17. Promotional Materials; Media Release
Students may be asked to take part in promotional activities including but not limited to videos, photos, brochures, newsletters, website pages and general promotional activities. By participating in the Course, you grant Immerse Education and its affiliates the irrevocable right and permission to capture, record, photograph, or otherwise memorialize the student’s image, likeness, voice, or written work, and to use such materials in any medium (including online and social media) for promotional, educational, or other lawful purposes. This release is granted without compensation and includes the right to edit or composite such materials. You waive any right to inspect or approve the final use and release all claims arising from such use, including but not limited to any claims for invasion of privacy or misappropriation of likeness.
18. Press.
The student is not permitted under any circumstances during the Course or at any time thereafter to give any statements or interviews to the press or any third parties regarding the Course, Immerse Educational Services, Inc, or any employee, member or agent of Immerse Education without our express written authorisation.
19. Taxes.
All fees are stated exclusive of sales tax. Applicable sales tax will be added where required by law.
20. Covid-19
We reserve the right to update our policies in line with official guidance from the UK or US governments, or our accrediting body, in response to COVID-19. These updates may include changes to health and safety measures to ensure the wellbeing of students and staff.
21. Emergency Medical Treatment Authorization.
By enrolling in the Course, you authorize our staff and designated agents to seek and obtain emergency medical treatment for the Participant if, in our sole judgment, such treatment is necessary during the Course. You acknowledge and agree that you are solely responsible for all costs and expenses associated with any such treatment. You further release and discharge Immerse Education, its employees, contractors, and agents from any liability related to the provision of or failure to provide such treatment.
22. Health & Safety; Assumption of Risk
By enrolling in the Course, you acknowledge and accept that participation in educational and recreational activities may carry inherent risks, including but not limited to illness, injury, or exposure to communicable diseases such as COVID-19. You and the student agree to follow all health and safety protocols issued by Immerse Education, the campus venue, or applicable public health authorities. You voluntarily assume all risks associated with participation and release Immerse Education and its affiliates from any liability resulting therefrom.
23. Intellectual Property Ownership; Feedback
All content, materials, curriculum, documents, videos, recordings, and other works made available as part of the Course (collectively, “Course Materials”) are and shall remain the sole and exclusive property of Immerse Education or its licensors and are protected by intellectual property laws. You may not copy, distribute, modify, display, perform, or create derivative works from any Course Materials without the prior written consent of Immerse Education.
Enrollment in a Course grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Course Materials solely for your personal, non-commercial educational purposes. No ownership rights are transferred by virtue of your participation in the Course.
If you or the Participant submit any comments, suggestions, questions, ideas, or other feedback about the Course or related services (“Feedback”), you acknowledge and agree that such Feedback shall become the sole property of Immerse Education. Immerse Education shall be free to use, disclose, reproduce, license, and otherwise exploit the Feedback without restriction, obligation, or compensation to you or the Participant.
24. General.
This Agreement constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes all previous or contemporaneous agreements. In the event that any one or more of the provisions of this Agreement are held invalid, illegal or unenforceable in any respect, the validity, legality and enforceability of the remaining provisions of this Agreement shall not be affected. This Agreement does not create a partnership, franchise, joint venture, agency, fiduciary or employment relationship between the parties. This Agreement is solely for the benefit of the parties hereto and their respective successors and permitted assigns, and nothing in this Agreement, express or implied, is intended to or will confer on any other person any legal or equitable right, benefit, or remedy of any nature whatsoever under or by reason of this Agreement. The waiver by Immerse Education of any breach of this Agreement shall not constitute a waiver of any other or subsequent default or breach. The headings in this Agreement are used for convenience of reference and shall not be deemed to modify or affect the interpretation of this Agreement. The word “including” (in its various forms) means “including without limitation”. References in this Agreement to the words: (a) “ensure” and its derivatives mean to use commercially reasonable efforts to pursue the stated aim and under no circumstances imply or constitute any guaranty of results or outcomes or any express or implied legal covenant, warranty or representation; (b) ”best efforts,” “commercially reasonable effort,” or “reasonable efforts” mean acting with diligence and good faith in the performance of this Agreement; and (c) “immediately” and “instant” and terms of similar urgency mean promptly and without undue delay.
SUMMER SCHOOL ONLY (ADDITIONAL TERMS):
25. Campus.
25.1 The Course shall take place at:
Barnard College, Plimpton Hall, 1235 Amsterdam Ave, New York, NY 10027, USA
UC Berkeley, Residence Hall 1, 2650 Durant Ave, Berkeley, CA 94720, United States
Nathan R. Miller Hall, Suffolk University, 10 Somerset Street, Boston, MA 02108
(the “Campus”) unless otherwise advised by us at any time before the commencement of the Course.
25.2 The student agrees to comply with any rules and regulations in place at the Campus including the Conduct Rules found here.
26. Accommodations.
26.1 On request, we can arrange accommodations with third parties subject to a rental fee. Any request for the booking of accommodations must be indicated when enrolling. Prior inspection of the accommodation is not possible.
26.2 Accommodations are rented only on a Course-by-Course basis. The date for moving into accommodations is the published arrival date, and the date for moving out is the published departure date.
26.3 The student is responsible for exercising due care in their accommodations and keeping them clean during their stay. On departure, the accommodations must be left in a clean and tidy state.
26.4 Any violation of the third-party accommodation provider’s rules may result in termination of your Booking.
27. Rules.
27.1 Students are expected to attend all provided meals, classes and arranged activities and excursions.
27.2 All damage to property, equipment and rooms will be charged to the student.
27.3 Gratuitous or willful damage to college property, public property or other students’ property will result in instant dismissal from the Course.
27.4 Consumption or possession of alcohol by students of any age is not permitted and will result in instant dismissal from the Course.
27.5 Drug-taking or possession of drugs will result in instant dismissal from the Course.
27.6 Racist or intimidating behavior towards another student or member of staff will result in instant dismissal from the Course.
27.7 Personal mobile phones must be turned off during all lessons and scheduled activities.
27.8 Smoking (of any kind, including cigarettes and vaping) is strictly prohibited.
28. Visas
Where applicable, it is the responsibility of the student to ensure that they have the appropriate visa documentation to study in the U.S. for the duration of the Course dates as having the relevant paperwork required to satisfy all U.S. entrance and residence requirements. No refund will be issued to the student if they fail to procure the necessary visa, residency or travel documentation or fail to comply with any other requirements in order to attend the Course. We do not accept any responsibility if you cannot travel, or incur any other loss because you have not complied with any passport, visa, immigration requirements or health formalities. You agree to reimburse us in relation to any fines or other losses, which we incur as a result of your failure to comply with any passport, visa, immigration requirements or health formalities.
29. Airport Transfers.
Immerse Education offers a shared airport transfer service for Participants arriving to, or departing from the following airports, John F. Kennedy International Airport, San Francisco International Airport, Boston Logan International.
All payments for airport transfers are final and non-refundable.
Copyright © Immerse Education 2025 Immerse Education is not affiliated to the University of Sydney, University College London, the University of Cambridge/Oxford, the National University of Singapore, University of Toronto, UC Berkeley, Barnard College nor their constituent colleges. Immerse Education brands previously include ‘Cambridge Immerse’ and ‘Oxbridge Immerse’.
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