Terms & Conditions

Please note that discount codes, scholarships and/or voucher codes cannot be used in conjunction with one another. One code may be used per enrolment.

Terms and Conditions of Enrolment

General Requirements, Definitions & Interpretations:

Immerse Education Limited, a company registered in the United Kingdom under company number 08157476 with a registered address at 16 Copse Wood Way, Northwood, Middlesex, HA6 2UE, United Kingdom operates its Courses through its Trading Name Immerse Education (“IE”). When a student enrols for any Course run by IE then the students and their parents (legal guardians where applicable) are expressly bound by the terms and conditions as set out herein. (“the Agreement”). Immerse Education is not affiliated to Cambridge University or its constituent colleges.

“the Agreement” shall mean the terms and conditions contained herein.

“the Campus” shall mean the accommodation.

“the Course” shall mean any Course run by IE.

“the Student” shall mean any participant on a IE Course.

“the Website” shall mean www.immerse.education

2. Participation / Enrolment confirmation

2.1. After enrolling in the Course and paying the Booking Deposit fee listed in clause 2 below, the student is sent confirmation (referred to below as “enrolment confirmation”) by IE of enrolment in the selected Course (referred to as “the Course”). With receipt of the enrolment confirmation by the student, the contract takes effect.

2.2. An invoice is forwarded with the enrolment confirmation, informing the student of the payable Course fees, which include all Courses specified in 2.1. above (instruction, accommodation, meals), indicating the payment deadline and the student number.

3. Booking Deposit

3.1 The Student must pay a Booking Deposit Fee of £695.00 (six hundred and ninety five pounds) in order to confirm their attendance on the Course.

3.2 The Booking Deposit fee is non-refundable.

3.3 This Agreement is conditional on the payment of the non-refundable Booking Deposit by the Student and the Agreement is deemed to have come into effect upon the receipt of the Booking Deposit.

4. Balance Payments

4.1. The price list for the Course in effect at the time of enrolment is an integral part of the contract. Please refer to www.immerse.education for the total Course fee.

4.2. The Course fee is due and payable in full to CI according to the terms of the invoice. The payment date is defined as the date at which the payment is credited to the IE account specified in the enrolment confirmation. The money transfer must indicate the Course Student name.

4.3. All bank charges related to the payment of the Course fee shall be borne by the Student.

4.4. If the IE does not receive full payment of the Course fees by the due date, the student will no longer be entitled to the Courses booked. In this case the IE is entitled to make the Courses available to other interested parties.

4.5. In case of non-attendance at the booked Course, delayed arrival, early departure or withdrawal from a Course, or any other absences (e.g. due to illness), there is no claim to reimbursement of the Course fees.

4.6. IE reserves the rights to amend its Course fees at any time. IE will endeavour to provide reasonable notice of any such changes.

4.7 Time is of the essence regarding all payments under this Agreement.

4.8 The Course fee is not subject to any Set-Off or deductions.

5. Course Postponement

In exceptional cases Students may postpone the Course booked (e.g. the Course date) subject to the written consent of IE and subject to the payment of a postponement fee to be communicated to the Student by IE upon request.

6. Cancellation

6.1. The Course student can cancel the Course booking subject to the following conditions.

6.2 All cancellations must be made in writing and take effect from the date we receive such notice.

6.3 All deposit payments are final and no refund of the £695.00 deposit will be made under any circumstances.

6.4 For cancellations before your Course start date, the remainder of the Course fees less the deposit amount will be proportionally refunded as per the table below:

  Period before start date Total refunded
  120 days + 100%
  90-119 days 50%
  45-89 days 10%
  0-44 days 0%

6.5 All cancellations must be strictly in writing and sent by email or post to the below listed contact details. Any cancellation must contain the Student name, Course dates and details and shall be effective upon the date of actual receipt by IE.

Email: admin@immerse.education

Post: Immerse Education Ltd., 16 Copse Wood Way, Northwood, Middlesex, HA6 2UE

6.6 If the Student is unable to complete the Course for any reason whatsoever then no refunds of any nature will be applicable unless the cancellation is in accordance with this clause 6.

6.7 IE retains the right to cancel a Course at any time for any reason whatsoever. In the event a class is cancelled, IE is liable only for the full Course fee. Please keep this in mind when making additional commitments related to the class such as airplane, hotel, and car reservations—as IE is not responsible for reimbursement of any such charges. In the event of cancellation, IE will use its best efforts to give prompt notice.

7. Termination 

7.1 IE is entitled to terminate this Agreement immediately and without any notice, in the event that the Student violates any of the terms and conditions of this Agreement, including but not limited to the failure to pay the full Course Fee, and the Student shall have no claims whatsoever against IE.

7.3 The right to terminate this Agreement as stated in this clause 7 shall be strictly without prejudice to any other right or remedy of IE in respect of any breach of the terms herein.

8. Campus  

8.1 The Course shall take place at the Campus unless otherwise advised by IE at any time before the commencement of the Course.

8.2 The Student agrees to comply with any rules and regulations in place at the Campus.

9. Accommodation

9.1 On request, the IE can arrange accommodation with third parties subject to a rental fee. Any request for the booking of accommodation must be indicated when enrolling. Prior inspection of the accommodation is not possible.

9.2 The accommodation is rented only on a Course by Course basis. The date for moving into the accommodation is the published arrival date, and the date for moving out is the published departure date.

9.3 The Student is responsible for exercising due care in the accommodation and keeping it clean during their stay.  On departure, the accommodation must be left in a clean and tidy state.

9.4 Any violation of the third party accommodation provider’s rules will result in termination of this Agreement.

10. Course Rules

10.1 All students must show respect at all times to fellow students and members of the IE staff. The Course rules outlined below are designed to ensure that all the students and staff of IE are able to enjoy the Course free from any unpleasant, intimidating or aggressive behaviour and in safety. Any Student who consistently breaks the Course rules, breaks the law or displays aggressive or intimidating or racist behaviour towards another student or member of staff will face instant dismissal from the Course and will return home at their own expense. No refunds shall be issued to any students sent home for breaching the Course rules.

10.1.1. Students are expected to attend all meals, classes and arranged activities and excursions.

10.1.2. All damage to property, equipment and rooms will be charged to the student.

10.1.3. Gratuitous or wilful damage to college property, public property or other students’ property will result in dismissal from the Course.

10.1.4. Consumption or possession of alcohol by students of any age is not permitted and will result in dismissal from the Course.

10.1.5. Drug-taking or possession of drugs will result in instant dismissal from the Course.

10.1.6. Racist or intimidating behaviour towards another student or member of staff will result in dismissal from the Course.

10.1.7. Personal mobile phones must be turned off during all lessons and scheduled activities.

10.1.8 Smoking is strictly prohibited.

10.2 Students found to give unwanted attention/communication to other students and staff after the other person has stated they do not wish any more attention should not pursue any more attempts of contact. Continued attempts can be construed as stalking, bullying and/or harassment which can have legal implications on the pursuer.

11. Other IE Courses

The Student consents to IE retaining their information and sending them details about future IE courses or materials relating to services offered by commercial partners of IE.

12. Limitation of Liability

IE excludes all liability related to this Agreement to the fullest extent permitted under Law. IE will bear no responsibility for any personal injury, damage to property or for any other direct or indirect damage that may be suffered by the Student or any third person as a result of and/or in relation to any act or omission connected to this Agreement or any act or omission of IE or its servants or agents which constitutes a breach of contract and/or a tort and/or a contravention of the Legislation.

13. Intellectual Property

13.1 The Student acknowledges and agrees that any Intellectual Property and Confidential Information related to IE, including but not limited to any Trademarks or Logos shall belong to and be the absolute property of the IE and the Student undertakes not to dispute the IE’ ownership of the Confidential Information and/or Intellectual Property. The Student acknowledges and agrees that it may not now or at any time in the future use or exploit its Intellectual Property without the express written permission of the IE except insofar as is necessary for the provision of the performance of this Agreement.

13.2 The Student agrees to indemnify the IE against any and all liability, loss, damage, costs and expenses which the IE may incur or suffer as a result of a breach by the Student of the warranties set out in this Clause.

14. Visas

Where applicable, it is the responsibility of the Student to ensure that they have the appropriate visa documentation to study in the UK for the duration of the Course dates as having the relevant paperwork required to satisfy all UK entrance and residence requirements. No refund will issue to the Student if they fail to procure the necessary visa, residency or travel documentation.

15. Insurance

15.1 The Student shall obtain and keep in force the appropriate insurance reasonably commensurate with all activities arising from or connected to the Course, including, but not limited to, insurance affording coverage for repatriation, public liability, property damage, theft, loss of personal belongings and recovery of Course fees.  Upon request, you agree to provide us with a certificate or proof of such insurance.

15.2 Please note that obtaining and maintaining appropriate insurance that affords these types of protections should be a benefit to you, as an appropriate insurance policy should provide coverage to you by paying IE for damages that occur during your Course and which you would otherwise be required to pay under the indemnification clause.

15.3 IE have no insurance for the above mentioned policies, and to the fullest extent permitted by applicable law, we shall not be responsible for, any damage to or loss that you incur.

All EU Nationals are required to bring valid documentation to avail of the free medical benefits available to EU nationals with the NHS.

16. Force majeure

Neither IE nor its employees are liable for non-performance of contractual obligations or damages to the extent that they are caused by force majeure, in particular fire, water, storm or other natural events, explosion, strike, war, civil unrest or other reasons outside the sphere of responsibility/influence of IE.

17. Privacy protection

IE collects processes and uses the personal data of the Course student both for the purpose of fulfilling the contract signed with the Course student and as permitted by law and under the terms of any signed declaration of consent in compliance with privacy protection laws.

18. Severance

Whilst every effort has been made to ensure that these terms and conditions adhere strictly with the relevant provisions of the Unfair Contract Terms Act 1977, in the event that any of these terms are found to be unlawful, invalid or otherwise unenforceable, that term is to be deemed severed from these terms and conditions and shall not affect the validity and enforceability of the remaining terms and conditions.  This term shall apply only within jurisdictions where a particular term is illegal.

19. Disclaimer of Warranties

19.1 IE shall use its best and reasonable endeavours to ensure that all information provided on the Course is accurate and up to date; however IE makes no warranty or representation that this will always be the case.  IE makes no guarantee of any specific results from the use of the Course.

19.2 No part of the Course is intended to constitute advice and the content of the Course should not be relied upon when making any decisions or taking any action of any kind.

19.3 Any information that forms part of the Course is not designed with commercial purposes in mind. IE makes no representation or warranty that the Course or any content therein is suitable for use in commercial situations or that it constitutes accurate data and / or advice.

19.4 Whilst every effort has been made to ensure that all descriptions of Course available from IE correspond to the actual Course available, IE is not responsible for any variations from these descriptions.

20. Indemnity

 The Student shall indemnify IE for any amount of money, including, without limitation, any legal fees for contesting any claim or otherwise, which the Company may be obliged to pay to any third party as a result of any act or omission of the Student or IE relating to or arising from the execution or performance of this Agreement.

21. No Waiver

In the event that either the Student or IE fails to exercise any right or remedy contained in these terms and conditions, this shall not be construed as a waiver of that right or remedy.

22. Assignment

22.1 The Student may not assign, transfer, sub-contract, or in any other manner make over to any third party the benefit and/or burden of this Agreement to any third party.

22.2 IE shall be entitled to assign its rights and obligations under this Agreement to any third party.

23. Entire Agreement

These terms and conditions embody and set forth the entire Agreement and understanding between the Parties and supersede all prior oral or written agreements, understandings or arrangements relating to the subject matter of the Agreement.  Neither the Student nor IE shall be entitled to rely on any agreement, understanding or arrangement not expressly set forth in these terms and conditions, save for any representation made fraudulently.

24. Third Party Rights

Any entity or person that is not a party to this Agreement has no rights to enforce any term of this Agreement including, without limitation, under the Contracts (Rights of Third Parties) Act 1999.

25. Applicable law

These terms and conditions and all legal relations between the IE and the Course student are subject to the laws of England. The parties submit to the courts of London having jurisdiction over any dispute.

26. Complaints Procedure

In recognition that, on occasion, there will be legitimate complaints which individual students wish to raise, IE is committed to maintaining an effective complaint procedure. IE recognises that lessons can be learnt from complaints, enabling it to improve the quality and effectiveness of its services. Complaints must be made in writing and will be recorded, along with any action taken in regard to the specific complaint or more generally to avoid recurrence of the difficulty. From time to time, anonymous summary management reports of complaints will be reviewed.

27. Display of the Agreement

A copy of this Agreement shall be available on the Website at all times.

28. Promotional Materials

Students may be asked to take part in promotional activities including but not limited to videos, photos, brochures, newsletters, website pages and general promotional activities. By enrolling in the Course, the Student consents to the use of their image and/or their details and to sign any releases deemed necessary by IE. If a Student wishes to opt out of this clause then the must email IE (admin@immerse.education) before the commencement of their Course.

29. Press

The Student is not permitted under any circumstances during the Course or at anytime thereafter to give any statements or interviews to the press or any third parties regarding the Course, IE, or any employee, member or agent of IE without the express written authorisation of IE.

30. Value Added Tax (Vat)  

All Course Fees are inclusive of Value Added Tax which shall be payable at the applicable rate in force at the time of payment.

31. Headings

Headings are intended for reference only and shall have no effect on the meaning of any provision of this Agreement.

32. Survival

Where IE reasonably intends for some clauses in this Agreement to survive the termination then they shall be deemed to do so at the behest of IE.

33. Right to Alter

IE reserves the right to hold, void, cancel or suspend this promotion or to amend the terms of this Agreement at any time without notice.